Case Studies...
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About the Diploma in Retail Business
The Diploma in Retail Business; what it is, who it’s aimed at and what it is designed to achieve....

Advertising Careers In Retail
How advertising differs to marketing and the different kinds of roles you can expect to find in advertising....

All About Sales Related Pay
The different types of sales and performance related pay schemes that you can find. The purpose of them and the advantages and disadvantages...

Becoming a Retail Manager
The skills, qualifications and personal qualities needed to become a retail store manager and what your duties are likely to entail....

Being a Graduate Management Trainee: Case Study
An article from the Career Advisor's Casebook - A young graduate is keen to be accepted on a retail graduate training scheme, so she makes sure her application form really stands out...

Being a High Street Retail Manager: Case Study
An article from the Career Advisor's Casebook - a case study of the career progression of a store manager for a high street clothing company...

Career Progression In the Retail Sector
The types of career progression you can expect within the retail sector and how a degree can see you placed on the fast track for promotion....

Careers in the Fashion Retail Industry
A broad overview of some of the different careers you can pursue within the fashion retail sector...

Choosing the Best Retail Environment for you
The types of considerations you may need to weigh up when choosing what kind of retail environment you wish to work in...

Dealing with Customer Complaints
How to deal with customer complaints and steps you can take to ensure that customers are happy with the resolution....

Dealing with Shoplifting and Loss Prevention
Ways to combat shoplifting and retail loss prevention and how the more security equipment and procedures you install, the bigger the deterrent this will be....

Degree Courses in Retail Management
Degree courses in retail management and the types of subjects they are likely to incorporate into their programmes....

Do you Have the Right People Skills?
Identifying the right people skills which are needed in the retail sector and why they are important if a company is to prosper....

Ethical Considerations When Choosing a Company
The types of ethical considerations you may want to take into account when looking at which company you want to work for...

Five Benefits of a Career in Retail
Some of the major benefits of working for a retail company....

Future Trends in the Retail Sector
The future of retail and the forces that are driving change in the future....

How I Got Noticed in My Retail Career: Case Study
An article from the Career Advisor's Casebook - A rising star in a music retail store is keen to make the most of a presentation opportunity with senior management...

How I Learnt to Deal With Difficult Customers: Case Study
An article from the Career Advisor's Casebook - A shoe shop assistant manager asks for advice as she struggles to deal with difficult customers...

How to Approach your Customers
How to approach customers when working on the shop floor and the types of skills you need to be able to demonstrate to maximise sales potential and to give your customers high levels of customer servi...

How to Read Behind the OTE (on target earnings)
Understanding the role that On Target Earnings have in retail recruitment and how to work out how much you can realistically earn....

How to Tailor a CV For the Retail Profession
How to tailor a general CV for the retail sector....

Human Resources in Retail
The role of the retail human resources professional and a description of some of the duties your work is likely to include....

I Started My Own Clothes Boutique: Case Study
An article from the Career Advisor's Casebook - An experienced fashion retail manager asks for advice to set up her own clothes boutique...

I Worked My Way Up to Store Manager: Case Study
An article from the Career Advisor's Casebook - A young school leaver grasps a temporary retail opportunity and turns it into an impressive career...

Logistics Careers in Retail
What’s involved in a retail logistics career and the skills, personal qualities and qualifications you’ll need to have....

Marketing Careers in Retail
Marketing careers in retail and the kinds of activities you’ll be involved with as well as the type of skills, qualifications and personal qualities you’ll need....

Opportunities Abroad in Retailing
The different types of retail work both casual and career oriented you can find overseas and how to get into them....

Personality Types Needed for a Retail Career
The types of personality trait which retail employers seek and which are likely to enable staff to enjoy a prosperous career within the retail sector...

Progressing to Retail Management
How to progress into retail management and the kinds of things you can do to enhance your reputation and develop your career further....

Public Relations Careers in Retail
What PR involves and why it is so important in protecting and promoting a company’s image....

Questions you Might Be Asked at a Retail Interview
Typical questions you might be faced with at a retail interview and the way you should answer them as well as the importance of preparation....

Research the Company Before your Interview
Why it’s important to do some research on the company before your interview and how you can go about doing that....

Retail Jobs For Teenagers
Retail work and teenagers. Popular stores for teenagers to find work in and how to go about looking for work....

Salaries in the Retail Sector
A snapshot analysis of some of the salary expectations you can expect to find in different jobs within retail and differences between various sub-sectors of retail...

Seasonal Work in Retail
How to find seasonal work in retail and what you can expect....

The Career Path to Becoming a Retail CEO
The typical qualities that are needed to succeed as a chief executive officer (CEO) and how there is no set formula to work your way up to be appointed to the position....

The Importance of Good Customer Service
The importance of good customer service and the types of issues that are important to customers’ perceptions of that. What can happen if customer service is neglected or overlooked....

The Role of the Supply Chain Manager
The role of the supply chain manager. The skills, personal qualities and qualifications you’ll need to succeed....

What are Retail Employers Looking for?
The types of skills and personal qualities that employers in retail are likely to be more interested in when it comes to hiring new recruits and why it’s important that you’re able to demonstrate them...

What Careers are Available in Retail?
The broad range of different career strands within the retail sector and a brief outline of what each of them involves....

What Does a 'Buyer' do?
The role of a buyer in retail. The type of duties the role entails and the skills, qualifications and personal qualities needed to succeed....

What Does it Take to Succeed In Retail
Some useful tips to achieving success within retail and how to stand out from the crowd and progress more quickly....

What is A USP?
What is a USP, why is it important and examples of the impact effective USPs have made as well as things to consider when coming up with ideas of your own....

What is Retail Banking?
Retail banking what it is and the various career opportunities within the sector....

What is Visual Merchandising?
What visual merchandising is and the importance of its role within retail. How to pursue it as a career....

What Makes a Good Supervisor
The qualities you need to be a good supervisor and the importance of leading by example....

Why Study Retail at Degree Level?
Why a degree will help you to progress much further within a retail career and why you should not dismiss a valuable career in which to put your degree to good use....

Working as an Area Manager
The role of the area manager and the skills and qualities you need to have as well as some of the more typical duties of the role....

Working Hours in the Retail Sector
The typical working hours within the retail sector and how the hours suit some people but not others. How the only real possibility of getting a 9-5, Monday to Friday job tends to be in roles away fro...

Working in Market Research in Retail
The role of market research in retailing and why it’s important. How you can also pursue a career without necessarily being directly employed by a retailer....

Working in Stock Control and Warehousing
The roles of a stock controller and warehouse manager. How the roles are interlinked but very different and the type of duties involved....

Working on Commission
How to manage on a variable income and the differences between a commission based role used to incentivise as opposed to a commission only role....

Working Towards Sales Targets
The different types of sales targets you might be set depending upon the type of retail environment you’re working in and how to achieve them...

Working Within a Finance Department
Careers in the finance departments of a retail company and the types of skills and qualifications you’ll need to progress....